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A legal chatbot deployed on a law firm's website that can be used for lead generation. It is an automated solution that offers customer-centric solutions according to client requirements, making it easy for lawyers to find customers and issues. The bot automates generating appointments, assists firm in finding appropriate lawyers, provides details of lawyer that can help according to client issues. It explains the process and guides the user through the working of a law firm. It is the ultimate solution for legal communications between customers, lawyers and law firms enabling ease of transaction, benefitting the client business.

We have developed a web bot for R3 Stem Cell which is a healthcare organization. This chatbot called Linda - provides a lead generation to the organization. This chatbot handles FAQs like the location of therapy centers, surgeries, insurance, etc. We have overcome many conditions by developing this bot which was hard to handle before only with Live chat agents. A single bot is handling the work of multiple live chat agents, plus now it is handling more capabilities. Their consumers do not need to wait for Agent to reply, Now bot is able to answer quickly anytime. We have also provided a handover to the agent when the bot is not able to answer the user's question.