M&M Chocolate decided to create awareness about their limited edition chocolate "Salted
on social media and is greeted by a chatbot to help them.
The chabot understands and process M&M's query regarding social media marketing using
The chatbot returns immediate response and provides case studies for Social Media Marketing.
These chatbots are available on Messenger, WhatsApp, Alexa, Google Home etc. and create omni
presence for businesses.