Drive Customer Journey through Conversations

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Early morning, John decided to book appointment with doctor for his daughter who is suffering from high fever and is greeted by a chatbot to schedule appointment.
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The chatbot understands and process John's query regarding appointment schedule using powerful NLP
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The chatbot returns an appropriate response and immediately provides appointment confirmation
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These 24*7 available AI powered bots can boost revenue and create a consistent user experience across channels.
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Drive Customer Journey through Conversations

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M&M Chocolate decided to create awareness about their limited edition chocolate "Salted Caramel" on social media and is greeted by a chatbot to help them.
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The chabot understands and process M&M's query regarding social media marketing using interactive menu.
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The chatbot returns immediate response and provides case studies for Social Media Marketing.
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These chatbots are available on Messenger, WhatsApp, Alexa, Google Home etc. and create omni presence for businesses.
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Drive Customer Journey through Conversations

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Vodafone Inc. wants to integrate analytics solution to understand their data in meaningful way and is greeted by a chatbot to help them.
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The chatbot understands vodafone requirements regarding analytics solution using powerful natural langugage processing.
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The chatbot returns immediated response and provides matched software plans for analytics solution.
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These 24*7 available AI powered bots can automate business processes and increase productivity of employess as well as improve bottom line of businesses.
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Drive Customer Journey through Conversations

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Late at night, Marry decides to look for information regarding a product exchange and is greeted by a chatbot to help her.
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The chatbot understands and process Marry's query using powerful NLP
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The chatbot returns an appropriate response and immediately provides a resolution
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These 24*7 available conversational agents can boost customer experience and create a consistent user experience across channels.
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Drive Customer Journey through Conversations

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Saturday Evening, Amit deceided to look for the information regarding his next famility vacation destination and is greeted by a chatbot to help them.
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The chatbot understands and process Amit's query using powerful NLP
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The chatbot returns an appropriate response and immediately provides a resolution
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These 24*7 available conversational agents can boost customer experience and create a consistent user experience across channels.
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We make a big difference to your businesses bottom line with conversational AI

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20%
increase in productivity through conversational automation.
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12%
growth in new user engagement with reduced 80% support costs.
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90%
click through rate achieved with 30% high NPS.

Automate customer and employee services through AI

Automate Processes
Covid-19 Has Changed Everything
We can save your personnel from unnecessary contact and automate repetitive business processes.
Customer Support Excellence
We can elevate your customer's experiences to a whole new level with conversational component like Quick reply, Cards, Videos & Carousel.
Bot Automation
Powered by AI — we anticipate the customer's needs and respond quickly in a personalized way.
Technical Aspects
Conversational Journey Builder
Kevit's journey builder helps businesses to convert their journey into conversational journey.
Custom Fields Personalised CX
Enables us to gather information that's custom-tailored for their specific interests.
Integrate Knowledge Base
Answer your prospect's questions — and qualifies them for appointments based on their responses.
Lower costs, increase customer satisfaction and generate more revenue
Lower costs, increase customer satisfaction and generate more revenue
Reduce Cost
24 x 7 Seamless Live Chat
Customer can engage with your Chatbot the same way they would converse on their phone
Personalization
We make your users feel valued and understood — and that's one of the keys to increasing
Reduce Fraction
No more backand-forth emails — Kevit's Chatbots can automatically book meetings that are organized in your calendars — and we do the heavy lifting while you focus on your business
Kiya Kevit's Virtual Assistant
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Technical Aspects
Intent Recognition
Recognize user intent using natural language processing and take action accordingly
APIs
Integrate 3rd party service into chatbot and let chatbot communicate with your backend systems to provide personalized service
Emotional Intelligence
Enables AI Chatbots to detect emotions from a conversation and to respond to them accordingly

Hyper Personalized service for a customer and employees

Increase Revenue
Winners not Whiners
Turn customers into advocates with a self-service solution that delivers real-time appointments and supports customers at any time
Personify Your Brand
Chatbots can be programmed with different types of "conversational personalities" friendly and helpful to snarky and humorous which will keep your customers coming back and re-engaging with your brand
Boost Appointments
By introducing the Chatbot as the front line to set appointments you'll be providing a personalized experience that will keep your schedule full
Technical Aspects
Human Handoff
We've incorporated a seamless handoff to prioritize complex, high-value inquiries that reuire a human touch
Dashboard
Our dashboard provides the right metrics so you'll be able to fine-tune your business processes and extract findings that are relevant to your company's goals
Sentiment Analyzer
Helps the Chatbot understand your user's state of mind and better steer the conversation by analyzing their input

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