HandOff

Analytics and Reporting

We provide status of chatflow completed, at which point is the user so agent is better equipped and understand what is user's query.

Agent Handoff

Automated handoff to respective chat agent based on questions asked by the user. All agents get points based on the answer they give and user is directed to the agent best equipped to give an answer! User can also again talk to another agent if user has further queries.

AI & ML in Chatbot

Chatbot continuously learns from inputs provided by users, keeps extracting entities and utterances and gets better over time, in a very short time it is also possible to let bot handle everything without any human intervention.

Contact Us

Address

India

804-806, Nakshatra Heights,
Opp. Raiya Telephone Exchange,
150ft Ring Road, Rajkot 360005

Ahmedabad, India

B/1009, Titanium Heights, Makarba, Behind Divya Bhaskar Complex, Ahmedabad

Australia

312 Evans Road,
Salisbury, QLD 4107,
Australia

Email On

coffee@kevit.io