Online shopping is a tiresome job when you’re confused about what you want to get. It is time consuming and exasperating for consumers. It is why “conversational commerce” or in simpler terms shopping through messaging apps and bots is gaining large scale popularity.

Various brands have started making use of chatbots on a wide array of channels to improve their customer's shopping experience. From providing personalized product search results to order tracking, everything can be done over chat. Popular brands like Sephora, H&M, Tommy Hilfiger, and Amazon - one of the largest online stores in the world have already implemented chatbots to leverage their online sales.

53% of the people that are currently making use of messaging apps are more likely to shop with a brand if they can do it through messaging. Conversational User Interface (CUI) with an AI bot can considerably improve sales for your ecommerce business. In fact Sephora's booking rates have surged up by 11% due to its Reservation Assistant bot.

You could be doing the same with Kevit's intuitive bot technology implemented across multiple channels like Facebook messenger, Slack, Alexa, Google Home, Skype and more. Build a quick and prompt customer support service with Kevit's expert solutions and watch your customer return rate escalate.

Promotions & Offers
Promote offers and sales through various channels to your buyers so they never miss one.
Order Tracking
Enable easy order tracking and returns via bot assistant with no extra logins.
Products & Recommendations
Enable personalized recommendations and product catalogs for your users.
Taking Reviews
Reviews & Feedback
Receive easy feedback through engaging chat, keep track of your customer satisfaction.
Refund & Cancellation
Manage and enable your users to view refund and cancellation status without checking.
Engaging Advertising
Interactive virtual assistant can engage new users and generate leads on many channels.
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