Gartner predicts that by 2020, a whopping 85 percent of enterprise-customer relationships will be managed without human interactions. The majority of interactions will be automated completely given that conversational AI / intelligent chatbots are playing a crucial role in almost every industry. It’s not surprising that chatbots are finding their place in HR departments. Job interviews can be incredibly stressful for applicants. Much of that stress comes from that fact that humans are, well, human. Candidates know they will be judged on appearance, body language, and mood along with their professional credentials.
Human resources (HR) is one area ripe for intelligent automation within an enterprise. AI-powered bots for HR are able to streamline and personalize the HR process across seasonal, temporary, part-time, and full-time employee. Organizations such as the U.S. Army, Georgia State University, and Sutherland are already using their own homegrown chatbots for their recruiting function.
The best thing is that businesses can do all this from favourite messaging apps like Facebook Messenger, WhatsApp etc. Recruitment chatbots such as Jobo, Xor, and Joboti can stage initial interviews that are direct, friendly, and minimally intimidating. Saberr, for example, forecasts professional personality qualities for new hires. This feature can be useful in matching candidates with company culture or placing them on a team where their talents will thrive.
We at Kevit Technologies build custom bots for a wide range of channels like FB messenger, Slack, Alexa, Google Home and Skype. We are helping HR department of organizations to become intelligent because future belongs to those who offer intelligent and engaging solutions. We have seen many HR bots doing wonders for the employees of organization. More and more companies are adopting chatbots to serve the employees better.
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