Gartner predicts that by 2020, a whopping 85 percent of enterprise-customer relationships will be managed without human interactions. The majority of interactions will be automated completely given that conversational AI / intelligent chatbots are playing a crucial role in almost every industry. A growing number of restaurants and hotels have started to use chatbot on their website and Facebook page. Chatbots are not only bots: they are your website, your customer service and must become the reason for your success! They generate better sales leads, create new funnels and build great personal bonding between your restaurants and your customers.
The best thing is that you can run chatbots on your favourite messaging apps like Facebook Messenger, WhatsApp etc. Dominos, a worldwide known name in the food industry has a chatbot on Facebook page which customers use to order Pizza, track order, customer care and much more.
Our chatbot agency build restaurant bots for a wide range of channels like FB messenger, Slack, Alexa, Google Home and Skype. We are helping hospitality industries become intelligent because future belongs to those who offer intelligent and engaging solutions.
We have seen many hospitality bots doing wonders for the customers and employees of restaurants and hotels. More restaurants are adopting chatbots to serve the customers better.
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