Chatbot for E-commerce- Kevit
Today E-Commerce websites contain a wide range of products in each of its categories. These products are spread across numerous amount of web pages and categorized according to their type. Navigating through these web pages to locate relevant results, according to the user specifications, can be non intuitive, time consuming and exasperating. The chatbot attempts to address the above mentioned issues by presenting a more intuitive way of interacting with the website.
Chatbots which provide ecommerce related services are also called as conversational commerce. AI based ecommerce bots predicts what kind of products customer is looking for and NLP technology understand customer intents whether they want to buy it or compare with others. It is really amazing to see how conversational commerce based bot are helping customers to save their time while providing engaging solution.
Amazon, a worldwide known name in the ecommerce industry has a bot on their application which answers customer queries regarding their orders, account settings, kindle and Alexa devices.
Notify users with offers and promotions
Order Tracking
User Analysis
Find Products
Taking Reviews
Search the catalog

Process Automation

24 x 7 Availability

Better User Experience

Cost Reduction

Customer Growth
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