Smart speakers and voice assistants represent one of the best new opportunities for companies to
engage with, interact with, and learn from their customers. For example, companies can provide the
ability for customers to set an appointment through Alexa.
Restaurants, healthcare clinics, and other appointment-based businesses can offer their
customers the ability to schedule their appointments or reservations through a voice assistant.
Rather than the customer having to call and make a reservation or an appointment, they can
execute the same task with less friction through a simple voice command. There are the 3 most
popular smart speakers- Amazon Alexa, Google Home, and Cortana. Although we can develop any
skills with the same features for all of these three.